Terms of use
Article 1 (Purpose)
The purpose of this service is to provide childcare services on behalf of parents by a professional beppy sitter who will take care of the child according to the family's wishes.
Article 2 (Subject)
The program covers childcare for children between the ages of 0 and 12 years old at designated locations (homes, businesses, hotels, outdoors, etc.) upon request of parents.
Article 3 (Application and Operation)
These Terms of Use apply to all users of this service provided by the Company. The Service is operated and managed by our company.
Article 4 (Reception and Service Use)
In order to use this service, you are required to apply for the service through our designated form or SNS and obtain our approval for the use of the service.
Article 5 (Usage Fees)
The fee for this service consists of a regular fee, a surcharge, an insurance fee, and a transportation fee. Parking fees (parking fees), if any, will be charged separately. If a fee-based facility is used, the fee for the use of the facility by the child and the sitter will be charged separately.
Article 6 (Support Hours)
The Service is available 24 hours a day, 365 days a year. Depending on availability, we may not be able to meet your request.
Article 7 (Method of Use)
To apply for the service, please contact us via the reception form or SNS with your desired date, time, location, child's age, and the details of your support request. We will contact you shortly to let you know the availability of a sitter. Please note that we may not be able to arrange a sitter depending on availability.
Article 8 (Medical Treatment)
As a general rule, the Service does not provide nail clipping, ear cleaning, or the administration of regular or over-the-counter medications to children for any reason. Only medications prescribed by a physician can be administered, but it is mandatory that you fill out a medication request form distributed by us. If you do not fill out the medication request form, we will not be able to administer the medication.
Article 9 (Reservation Changes and Cancellation)
If you wish to reschedule an appointment, please contact us via SNS. Cancellation fees will be charged from the day before the appointment as specified in the fee schedule. Cancellation on the day before, 50% of the contracted fee will be charged. Cancellation on the day of the appointment: full amount of the contracted fee will be charged. If you cancel on the day of the appointment, you will be charged the full amount of the contracted fee.
Article 10 (Cancellation due to force majeure natural disasters such as typhoons, earthquakes, and fires)
In the event that it is deemed difficult to ensure the safety of the client or the sitter at the time of the support, such as when transportation such as buses and airplanes are completely suspended, when a warning is issued in the area where the support is to be provided, or when it is foreseeable that the client or the sitter will have difficulty moving during the support, no cancellation fee will be charged after mutual consultation between the two parties. Article 11.
Article 11. (Cancellation of wedding photos or wedding ceremony due to inclement weather)
If the studio decides to cancel due to inclement weather such as typhoon or heavy rain, no cancellation fee will be charged for both the day before and the day of the event. Cancellations made at the discretion of the client will incur cancellation fees as usual.
Article 12 (Payment)
The customer's fee must be paid in cash after the support is completed. Actual costs for emergency treatment and replacement costs will be billed to the customer.
Article 13 (Interruption of the Service and Emergency Response)
If there is a significant change in the child's condition or signs of change during the provision of the Services, the provision of the Services will be suspended and the parent/guardian will be asked to return home. In such cases, we ask that you return home immediately. If an emergency is deemed necessary, an ambulance will be dispatched without the guardian's permission.
Article 14 (Insurance Coverage)
Although we take the utmost care to prevent accidents from occurring at our service with the care of a good manager, we have liability insurance in case of emergency. Our insurance will cover any damage or stains to the indoor facilities of our facilities while using our services. However, insurance may not pay for accidents due to force majeure, damage to property inside or outside the facility by children, or injuries or accidents to third parties.
Article 15 (Restriction of Provision)
Please be advised that the provision of the Service may be restricted for the following reasons.
- When a patient's body temperature is 37.5°C or higher at the time of reservation and at the start of the sitting
- When there is a medical history and it is determined that normal sitting is difficult
- When we deem it difficult to provide normal sitting services due to various warnings issued at the designated location.
- When multiple earthquakes of intensity 3 or higher occur within a short period of time and it is determined that normal sitting is difficult.
- When local torrential rains or other disruption to the transportation system makes it impossible to visit the child(ren).
- When it is deemed impossible to ensure the safety of the child and the sitter.
Article 16 (Safety Management)
- As a rule, children will not be handed over to anyone other than their parents or guardians for safety control purposes. In the case of a proxy, a parent or guardian must inform us in advance.
- As a general rule, we do not accept phone calls, visitors, or courier services, but we will respond on your behalf if you so request.
- We will take sufficient care to ensure the safety of your child on a daily basis, but in the event of a minor abrasion or injury that occurs, we will wash the affected area under running water and dry it naturally or apply a bandage.
- To prevent SIDS (Sudden Infant Death Syndrome), we will check breathing every 5 or 10 minutes. *However, if the child is 3 years old or older, we may change the time for breath checks or not perform them.
Article 17 (Disclaimer)
- The Company shall not be liable for any damage caused by any of the following reasons
- In the event that the sitting must be suspended due to a false history or condition of the child declared by the guardian, or failure to declare important information (in this case, the cancellation will be treated as a cancellation, and a cancellation fee will be incurred).
- When a child who is not included in the contract for this service accompanies the client or when the request is not included in the contract for this service, no matter what the reason may be, we will not be held responsible.
- Delays in arrival due to force majeure reasons such as delays in public transportation
- Disasters
- Reasons beyond the Company's control, such as natural disasters
- When there is a delay or inability to use the Service due to unavoidable reasons, such as action by a court of law or other public agency
Article 18 (Confidentiality)
The Company's employees shall not disclose to any third party any customer information obtained in the course of providing this service. This maintenance obligation contract shall remain in effect even after termination of the contract.
Article 19 (Matters not stipulated in this agreement)
Matters not stipulated in this Agreement shall be determined upon consultation between the parties in good faith, respecting the provisions of the Child Welfare Law and other related laws and regulations.
Article 20 (Modification of these Terms of Use, etc.)
The Company may revise the Terms and Conditions at its discretion. Revisions to the Terms shall take effect when the revised Terms are posted on the website designated by the Company, and the customer shall comply with the revised Terms. The customer shall be deemed to have agreed to all the contents of the Terms and Conditions at the time of commencement of this service.
Article 21 (Jurisdiction)
The Naha District Court or the Naha Summary Court shall have the exclusive jurisdiction of the first instance over any lawsuit or petition for arbitration relating to these Terms and Conditions.
